Terms
Terms of service
These terms apply when you use the eSalestab marketing website or when you discuss or use our business software. They do not override a signed contract, quotation, order form, or data processing agreement between you and us.
- Parties
- Marketing website
- Software services
- Accounts and access
- Customer data
- Acceptable use
- Fees
- Intellectual property
- Confidentiality
- Warranties
- Liability
- Term and termination
- Governing law
- Contact
1. Parties and status of these terms
These terms are between Paramount Direct Ltd, trading as eSalestab (company number 07482131, registered in England and Wales) (“eSalestab”, “we”, “us”) and the business or individual accessing our marketing website or receiving our services (“you”).
If you enter into a signed agreement with us for software, implementation, support, or related services, that signed agreement prevails over these website terms for the subject matter it covers. These website terms apply to use of esalestab.co.uk and, where no signed agreement exists yet, as a general framework only.
Our Privacy policy explains how we handle personal data.
2. Marketing website
The website at https://esalestab.co.uk/ describes eSalestab products and how to contact us. It is not a customer ordering shop. Creating an account is not offered on this domain.
Website content is provided for general information. We may update or correct it without notice. Features described may depend on configuration, modules, or commercial agreement.
Contact forms on the site are designed to open your email client so you can send an enquiry. Unless a signed agreement says otherwise, we do not commit to a fixed response time on this website.
3. Software services (SaaS) — overview
eSalestab provides cloud commerce backend software and related modules (for example ordering websites and apps, sales-rep tools, point of sale, and warehouse tools) for business customers in wholesale and retail.
Access to production services, environments, modules, and support levels is as agreed in writing (quotation, order form, or contract). Nothing on the marketing site alone creates a paid subscription. Service levels, if any, are set out in the signed commercial documents for that customer — not in these website terms.
4. Accounts, users, and security
Where we provide accounts, you must:
- Ensure users are authorised by your organisation.
- Keep login credentials confidential and use reasonable security practices.
- Tell us promptly of unauthorised access you become aware of.
- Make sure the information you give us for setup and billing is accurate.
You are responsible for activity under your accounts, except where caused by our breach of these terms or a signed agreement.
5. Customer data and Google connections
You retain rights in data you submit to the services (“Customer Data”), subject to any third-party rights (including rights of your own customers).
You grant us a limited licence to host, process, transmit, and display Customer Data solely to provide and secure the services, and as otherwise permitted by your contract or applicable law.
If a Marketing Dashboard or similar feature connects to Google (or other) accounts via OAuth, you must only connect accounts you are entitled to connect, and you remain responsible for complying with Google’s terms and applicable law. Our Privacy policy describes how Google connections are handled at a high level.
On termination, return or deletion of Customer Data follows the signed agreement or, if none, the arrangements we confirm with you in writing.
6. Acceptable use
You must not (and must not allow users to):
- Use the services unlawfully or to infringe others’ rights.
- Attempt to gain unauthorised access to systems or data.
- Interfere with or disrupt the services or other customers.
- Reverse engineer the software except to the extent permitted by law that cannot be excluded.
- Resell or white-label the services except as agreed in writing.
- Upload malware or unlawful content.
We may suspend access where reasonably necessary to protect the services, other customers, or to address suspected breach. Where practicable we will give notice, except where urgent action is needed.
7. Fees and taxes
Fees, payment terms, taxes, renewals, and refunds are as stated in your quotation, order form, or signed agreement. These website terms do not set prices.
8. Intellectual property
We and our licensors own the software, branding, documentation, and website content (excluding Customer Data and third-party materials). You receive a non-exclusive, non-transferable right to use the services as agreed for your internal business purposes.
You must not remove proprietary notices. Feedback you give us may be used to improve the products without obligation to you.
9. Confidentiality
Each party must keep the other’s confidential information secure and use it only for performing under the relationship, except where disclosure is required by law or the information is public through no fault of the receiving party. Signed NDAs or contracts may add detail.
10. Warranties and disclaimers
We will provide services with reasonable care and skill. Except as expressly stated in a signed agreement, and to the fullest extent permitted by law, we do not give other warranties (including implied warranties of satisfactory quality or fitness for a particular purpose).
The marketing website is provided “as available”. We do not warrant uninterrupted or error-free website access.
11. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited under English law.
Subject to that, and subject to any signed agreement:
- We are not liable for indirect or consequential loss, or for loss of profit, revenue, or goodwill, whether in contract, tort (including negligence), or otherwise.
- Any further limits on liability for paid services are as set out in the signed commercial documents for that customer.
You are responsible for backing up Customer Data as reasonable for your business, except where a signed agreement places backup duties on us.
12. Term and termination
Website terms apply while you use the site. SaaS subscriptions run for the period in your order or contract and renew or end as stated there.
13. Governing law and disputes
These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction to protect our intellectual property or confidential information.
If you are a consumer (unlikely for our B2B offering), mandatory consumer protections that cannot be waived still apply.
14. General
If a provision is unenforceable, the rest remains in effect. Failure to enforce a right is not a waiver. You may not assign these terms without our consent; we may assign to a successor. These terms (plus any signed agreement and the Privacy policy) are the whole agreement for their subject matter and replace prior inconsistent website statements, without affecting signed contracts.
We may update these website terms by posting a new version with a new “Last updated” date. Material changes to paid services will be handled as required by your signed agreement.
15. Contact
Questions about these terms: tech@esalestab.co.uk.
Published business contact details: Paramount Direct Ltd t/a eSalestab · company number 07482131 · 35 Clarke Crescent, Altrincham, WA15 8LQ · 07557 768059.
Or use the contact page.
